NDIS Support Workers Perth

Local NDIS support workers across Perth who assist with agreed daily activities while respecting each participant’s routines, choices and independence. We welcome enquiries for participants living in their own home, a family home, a Supported Independent Living (SIL) arrangement or Specialist Disability Accommodation (SDA), subject to service scope, funding, worker suitability and current capacity.

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• Registered NDIS Provider
• Referral response within 24 hours
• Support enquiries available 24/7
• Local Perth intake team

Support may include

• Daily living activities and household routines.
• Attending appointments and community activities.
• Building everyday skills and confidence.
• Support with personal goals agreed in your service plan.

Support workers for participants living in SIL or SDA homes

Access4All can provide participant-specific support workers for eligible participants living in SIL arrangements or SDA dwellings when the requested support is within our service scope and the participant’s approved funding. Access4All provides the support worker service; we do not supply or advertise the SIL or SDA property.

Support coordinators, LACs, participants and families can send the participant’s suburb, preferred hours, support needs, communication preferences and current living arrangement for a capacity and compatibility check.

Local areas currently open for enquiries

• North and east: Ellenbrook, Brabham, Bassendean and Midland.
• Central and south-east: Cannington, Beckenham, Canning Vale, Kenwick, Gosnells, Kelmscott, Hilbert, Haynes and Byford.
• Southern and coastal: Cockburn, Success, Spearwood, Bertram, Baldivis, Rockingham and Port Kennedy.

A good match matters

Tell us about your communication preferences, interests, routines and the qualities you value in a support worker.

Assistance with daily living and in-home NDIS support

Assistance with Daily Living supports everyday activities in the participant’s home and community. Depending on the participant’s goals, approved funding, assessed needs, worker skills and the agreed service scope, support may include:

• Daily personal activities and established morning or evening routines.
• Meal preparation, household organisation and building everyday living skills.
• Shopping, appointments, essential errands and community access.
• Prompts, encouragement and practical assistance that build independence rather than taking choice away.
• Following agreed communication, mobility and safety supports.

Personal care is discussed individually and is provided only when it is appropriate, funded, documented and within the assigned worker’s competence. Support workers do not replace nurses, therapists, emergency services, cleaners, gardeners or tradespeople.

Availability, suitability and worker matching

• Current capacity: enquiry required; availability depends on suburb, schedule, support needs and worker fit.
• Service area: metropolitan Perth, including Cockburn, Cannington, Beckenham, Gosnells, Kelmscott, Hilbert, Haynes, Byford, Bertram, Baldivis, Rockingham, Ellenbrook and surrounding listed service areas, subject to capacity.
• Days, hours and minimum engagement: confirmed during the enquiry and documented before support starts.
• Plan management: tell us whether the plan is self-managed, plan-managed or NDIA-managed so claiming and service arrangements can be checked.
• Suitable for: participants seeking agreed assistance with daily routines, in-home activities, appointments, errands, skill building or community access.
• May not be suitable for: emergency or crisis response, clinical treatment, nursing tasks outside scope, home maintenance, gardening or work not connected to the agreed support.
• Matching: we consider communication, culture, interests, schedule, support requirements and participant preferences alongside worker capability and availability.

Send the participant’s suburb, preferred days and times, goals and matching preferences so our team can review service fit and current capacity.

View Perth service areas · Information for referrers · Make a support-worker referral

Worker screening, onboarding and participant-specific introductions

Support workers complete required screening and training checks during onboarding. Before assigning a worker, we consider the participant’s agreed support needs, routines, communication preferences, safety requirements and the worker’s demonstrated capability.

Where participant-specific conditions, routines or support techniques need to be understood, buddy shifts may be arranged. These introductions help a new support worker learn the agreed approach while building familiarity, trust and a positive relationship with the participant. Buddy shifts are planned according to individual need and the service agreement rather than being guaranteed for every engagement.

Concerns, incidents, feedback or requests to review a worker match can be raised with Access4All. The organisation has an incident manager and follows the applicable response and escalation process.

Support for blind or low-vision participants

Access4All welcomes enquiries from blind and low-vision participants. Within the agreed support plan and worker competence, support may include locating agreed items at home, maintaining consistent household organisation, following the participant’s preferred communication and guiding methods, practising familiar community routines and accompanying the participant to chosen activities.

The participant directs how assistance is provided. Support workers do not replace orientation and mobility specialists, allied-health professionals, nurses or emergency services. Tell us about accessibility preferences, assistive technology, routines and worker-matching needs during the capacity check.

What the right support-worker relationship can look like

A good support arrangement is built on respect, clear expectations and a compatible working relationship. Participants may value reliability, calm communication, shared interests, cultural understanding or a worker who knows when to assist and when to step back.

For a parent seeking support for their child

A parent may want a worker who understands the child’s interests, communicates consistently and supports age-appropriate activities such as swimming, parks or sport. We discuss the young person’s preferences, safeguarding needs and how the family should be involved.

For a guardian supporting an adult

A guardian may be seeking practical help for an adult family member with groceries, routines, appointments and community access. The participant remains central to decisions, with guardian involvement reflecting consent and legal arrangements.

These scenarios are illustrative, not testimonials or promises of individual outcomes.

NDIS support worker FAQs

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NDIS support workers for in-home and community assistance

NDIS support workers are our second service priority. A good support relationship depends on trust, communication, reliability and a suitable match. We begin by understanding the routines you want help with, the outcomes you are working toward and how you prefer support to be delivered at home and in the community.

Support worker assistance can be discussed for

• Daily routines and agreed personal activities.
• Meal preparation and household organisation.
• Shopping, appointments and essential errands.
• Building confidence with everyday tasks and decisions.
• Community access connected to daily living goals.
• Following agreed communication, mobility and safety supports.

Consistent worker matching

Tell us about your interests, language, culture, communication style, preferred schedule and the qualities you value in a worker. Matching depends on worker capability and availability, but participant preferences guide the process. We encourage early feedback so concerns can be addressed and continuity improved.

Support in your own home

Your home is a private space. We discuss access, boundaries, household customs, pets, privacy, safety and family involvement before support begins. Final activities and schedules are recorded in the service agreement.

Support that respects the whole person

Access4All welcomes participants of all ages, cultures, faiths, identities and backgrounds. We support Aboriginal and Torres Strait Islander participants and acknowledge the importance of culture, family, Country and community. We also welcome people from migrant and refugee communities, including Iranian and Afghan participants. Tell us about language, cultural, gender, family or communication preferences that will help support feel safe and respectful.

Before support begins

We listen to what matters to you, confirm the service is appropriate, discuss availability and agree on responsibilities, boundaries, communication and costs. You remain involved in decisions and can provide feedback at any time.

Perth metropolitan availability

We accept enquiries from across the Perth metropolitan area. Our strongest local client communities include Cockburn, Spearwood, Kelmscott, Bertram and Baldivis, with additional support across surrounding Perth suburbs subject to capacity.