Local NDIS support workers across Perth who assist with agreed daily activities while respecting each participant’s routines, choices and independence. We welcome enquiries for participants living in their own home, a family home, a Supported Independent Living (SIL) arrangement or Specialist Disability Accommodation (SDA), subject to service scope, funding, worker suitability and current capacity.
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- Registered NDIS Provider
- We aim to reply within one business day
- Online enquiries accepted any time
- Local Perth intake team
Request a Callback
Tell us what support you are looking for. Our intake team will contact you within one business day. Please do not include detailed medical records or urgent information in this form.
If anyone is in immediate danger, call Triple Zero (000). This website is not an emergency or crisis service.
Support may include
- Daily living activities and household routines.
- Attending appointments and community activities.
- Building everyday skills and confidence.
- Support with personal goals agreed in your service plan.
Support workers for participants living in SIL or SDA homes
Access4All can provide participant-specific support workers for eligible participants living in SIL arrangements or SDA dwellings when the requested support is within our service scope and the participant’s approved funding. This page describes support-worker services. For Access4All shared-home enquiries, see our SIL and STA shared homes page. We do not advertise SDA housing on this page.
Support coordinators, LACs, participants and families can send the participant’s suburb, preferred hours, support needs, communication preferences and current living arrangement for a capacity and compatibility check.
Local areas currently open for enquiries
- North and east: Ellenbrook, Brabham, Bassendean and Midland.
- Central and south-east: Cannington, Beckenham, Canning Vale, Kenwick, Gosnells, Kelmscott, Hilbert, Haynes and Byford.
- Southern and coastal: Cockburn, Success, Spearwood, Bertram, Baldivis, Rockingham and Port Kennedy.
A good match matters
Tell us about your communication preferences, interests, routines and the qualities you value in a support worker.
Assistance with daily living and in-home NDIS support
Assistance with Daily Living supports everyday activities in the participant’s home and community. Depending on the participant’s goals, approved funding, assessed needs, worker skills and the agreed service scope, support may include:
- Daily personal activities and established morning or evening routines.
- Meal preparation, household organisation and building everyday living skills.
- Shopping, appointments, essential errands and community access.
- Prompts, encouragement and practical assistance that build independence rather than taking choice away.
- Following agreed communication, mobility and safety supports.
Personal care is discussed individually and is provided only when it is appropriate, funded, documented and within the assigned worker’s competence. Support workers do not replace nurses, therapists, emergency services, cleaners, gardeners or tradespeople.
Availability, suitability and worker matching
- Current capacity: enquiry required; availability depends on suburb, schedule, support needs and worker fit.
- Service area: metropolitan Perth, including Cockburn, Cannington, Beckenham, Gosnells, Kelmscott, Hilbert, Haynes, Byford, Bertram, Baldivis, Rockingham, Ellenbrook and surrounding listed service areas, subject to capacity.
- Days, hours and minimum engagement: confirmed during the enquiry and documented before support starts.
- Plan management: tell us whether the plan is self-managed, plan-managed or NDIA-managed so claiming and service arrangements can be checked.
- Suitable for: participants seeking agreed assistance with daily routines, in-home activities, appointments, errands, skill building or community access.
- May not be suitable for: emergency or crisis response, clinical treatment, nursing tasks outside scope, home maintenance, gardening or work not connected to the agreed support.
- Matching: we consider communication, culture, interests, schedule, support requirements and participant preferences alongside worker capability and availability.
Send the participant’s suburb, preferred days and times, goals and matching preferences so our team can review service fit and current capacity.
View Perth service areas · Information for referrers · Make a support-worker referral
Worker screening, onboarding and participant-specific introductions
Support workers complete required screening and training checks during onboarding. Before assigning a worker, we consider the participant’s agreed support needs, routines, communication preferences, safety requirements and the worker’s demonstrated capability.
Where participant-specific conditions, routines or support techniques need to be understood, buddy shifts may be arranged. These introductions help a new support worker learn the agreed approach while building familiarity, trust and a positive relationship with the participant. Buddy shifts are planned according to individual need and the service agreement rather than being guaranteed for every engagement.
Concerns, incidents, feedback or requests to review a worker match can be raised with Access4All. The organisation has an incident manager and follows the applicable response and escalation process.
Support for blind or low-vision participants
Access4All welcomes enquiries from blind and low-vision participants. Within the agreed support plan and worker competence, support may include locating agreed items at home, maintaining consistent household organisation, following the participant’s preferred communication and guiding methods, practising familiar community routines and accompanying the participant to chosen activities.
The participant directs how assistance is provided. Support workers do not replace orientation and mobility specialists, allied-health professionals, nurses or emergency services. Tell us about accessibility preferences, assistive technology, routines and worker-matching needs during the capacity check.
What the right support-worker relationship can look like
A good support arrangement is built on respect, clear expectations and a compatible working relationship. Participants may value reliability, calm communication, shared interests, cultural understanding or a worker who knows when to assist and when to step back.
For a parent seeking support for their child
A parent may want a worker who understands the child’s interests, communicates consistently and supports age-appropriate activities such as swimming, parks or sport. We discuss the young person’s preferences, safeguarding needs and how the family should be involved.
For a guardian supporting an adult
A guardian may be seeking practical help for an adult family member with groceries, routines, appointments and community access. The participant remains central to decisions, with guardian involvement reflecting consent and legal arrangements.
These scenarios are illustrative, not testimonials or promises of individual outcomes.
NDIS support worker FAQs
What are the duties of an NDIS support worker?
Duties depend on the participant’s goals and service agreement. They may include assistance with daily routines, community access, shopping, appointments, social participation, skill building and recording relevant support information.
How are support workers matched?
We discuss required skills, schedule, location, interests, communication, culture, language, gender preferences and support needs. Matching is subject to suitability and workforce capacity.
Can I meet a worker before regular support starts?
Where practical, an introduction or initial discussion may be arranged. The exact process depends on availability and the participant’s circumstances.
Can I change support workers?
Tell us if the match is not working. We listen to concerns and discuss reasonable alternatives, subject to availability and service requirements.
Do you provide support workers near Cockburn and Spearwood?
Yes, these are priority service areas. We also support other metropolitan Perth locations, including Kardinya, Bertram, Baldivis, Rockingham, Kelmscott and Gosnells.
Can support include personal care?
Suitable personal-care assistance may be considered based on participant needs, worker competencies, risks, plan arrangements and current capacity. We assess requirements before confirming service.
Can workers transport participants?
Transport arrangements depend on the participant’s goals, agreed service, vehicle and worker availability, risk assessment and applicable NDIS claiming rules. We clarify charges before support starts.
What information helps you check capacity?
Please provide consent, suburb, preferred days and times, support needs, goals, communication requirements, relevant risks and funding arrangements.
Find a support worker Refer a participant
Not sure whether this support is the right fit?
Arrange a free, no-obligation conversation about the participant’s goals, location, preferred schedule and support needs. We will explain the service and check current capacity and suitability. This is not an NDIS eligibility assessment, funding decision or guarantee of service.
Helpful support-worker guides
Looking for support for a child or adult family member?
Families and guardians often contact us while helping a child, teenager, adult son, adult daughter or another family member find a suitable NDIS support worker. We support participants across different life stages, including young adults aged 18 to 35, according to their goals, preferences, funded supports and service suitability.
- Support with everyday routines, appointments, shopping and agreed household activities.
- Community access for recreation, social connection and personally meaningful activities.
- Participant-led support that considers communication preferences, culture, interests and worker fit.