Important: Have this policy reviewed against your actual systems, contracts and Australian privacy obligations before launch.
Information we collect
We may collect contact details, referral information and information you choose to provide when enquiring about services.
How information is used
Information is used to respond to enquiries, assess service suitability, deliver agreed supports, meet legal obligations and improve our services.
Website forms
Website submissions may be stored in WordPress and sent to authorised staff by email. Do not use website forms for emergencies, payment-card details or full medical records.
Access and questions
Contact the business using the details in the footer to ask about access, correction, retention or privacy concerns.
Frequently asked questions
Where are website form responses stored?
Jetpack form responses may be stored in the WordPress database and emailed to authorised staff, depending on the final site configuration.
Can I ask to access or correct my information?
Contact the business using the published details to ask about access or correction. The final privacy policy should explain applicable rights and verification steps.
Should I send sensitive documents through the website?
No. Do not submit full medical records, identity documents, payment-card details or emergency information through a general website form.